It is possible that the hours you submitted are ineligible for recertification. All CE hours entered on a recertification application must be earned within your 2-year certification period. If you would like to submit CE hours outside of this period and your certification’s expiration date has passed, you will need to submit those CE hours along with a reinstatement application in order for PTCB to accept any CE hours earned after your 2-year certification period.
Have more questions? Submit a request or call us at 800-363-8012