Can I extend my 90-day authorization window to take my exam?

If you cannot take the exam within your 90-day authorization window, you may purchase an exam authorization extension. 

Extensions are available for all PTCB exams, cost $20, and extend the authorization to schedule by 90 days. There is a limit of two 90-day extensions per exam. 

To purchase an extension, click Extend Exam Authorization on your PTCB Account homepage. If you have a scheduled exam appointment, you must first cancel the appointment before the Extend Exam Authorization link will show in your PTCB Account.

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Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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