Can I withdraw my CPhT application?

You may withdraw your CPhT application if you:

  • Are within your 90-day authorization window, and
  • Have not yet scheduled your exam.

Log into your PTCB Account and use the withdrawal link to withdraw your application and receive a refund, minus the $50 administrative fee. Your original form of payment will be refunded within three weeks of the date of withdrawal.


Already scheduled your exam? You must first cancel your appointment with Pearson VUE, and then withdraw your application through your PTCB Account. To cancel, use the “My Scheduled Exam” button in your PTCB Account or call Pearson VUE at 866-902-0593 (7am-7pm CT, Monday-Friday).

Need more time? Don’t withdraw your application; extend your authorization to schedule. Extensions are available for $20 and extend the authorization to schedule period by 90 days. There is a limit of two 90-day extensions. Extensions must be purchased before the end of each 90-day authorization period. If you already scheduled your exam, you must cancel the exam appointment before purchasing an extension.

Click the “Extend Exam Authorization” link on your PTCB Account homepage.


Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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