For Educators/Employers: Why can't my candidate schedule their exam? Why doesn't Pearson VUE have a record for them?

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After creating a PTCB Account, exam candidates must complete the application process to apply for certification. Some applications may be placed in a pending status while the PTCB credential operations team reviews the candidate’s eligibility to sit for the exam or evaluates requests for special accommodations. For more information about eligibility and testing accommodations, see the article Why can't I schedule my PTCE exam appointment with Pearson VUE?

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