My candidate’s student/employee ID is not being recognized (Pre-approval Sponsor)

In order for our system to recognize a student/employee ID, the ID of the eligible candidate needs to first be uploaded into the portal. You can add pre-approvals by uploading and importing a list of candidates under the Manage Pre-Approvals link in the portal. You can also add individual pre-approvals one at a time by clicking the add button in the same section. Detailed, step-by-step instructions can be found in the Direct Billing Pre-Approval Guide provided in your welcome email.

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