I paid the exam fee, but my employer/school will pay for my exam. What can I do?

If you submitted an application for certification with your own payment, but then discovered your employer/school is part of PTCB's Sponsorship Program, you may:

  1. Withdraw your application and submit a new application, making sure to select that you are sponsored when submitting your new application. After withdrawing, you will receive a refund of your application fee within three weeks.

Please note: All withdrawn application refunds are subject to a $25 administrative fee.


  1. Contact your sponsor regarding reimbursement options. PTCB is not directly involved with reimbursement processes, and any reimbursement processes would be handled directly by your sponsor.
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