If you submitted an application for certification with your own payment, but then discovered your employer/school is participating in Direct Billing, you may:
Option 1: Withdraw your application and submit a new application, making sure to select your employer or educator when submitting your new application.
After withdrawing, you will receive a refund of your application fee within three weeks. Please note: All withdrawn application refunds are subject to a $25 administrative fee.
Option 2: Contact your educator or employer regarding reimbursement options for your payment. PTCB is not directly involved with reimbursement processes. If you need a payment receipt, please submit a request.