I forgot my password or username.

If you forgot your login information, please DO NOT create a new account.

If you forgot your password, from the login page of your PTCB Account, click the Recover Password link under the Existing User section of the login page.

An email with instructions on how to reset your password will be sent to the email address we have on file for you. If you don't receive the email, please be sure to check your spam folder. If you continue to experience difficulties resetting your password and require further assistance, send us a request and include your full name, PTCB Certification Number (if available), and any mailing addresses and email addresses that may be associated with your PTCB Account.

If you already registered and cannot remember your username, please DO NOT register as a new user. Please send us a request, and include your full name, PTCB Certification Number (if available), and any mailing addresses and email addresses that may be associated with your PTCB Account.



Have more questions? Submit a request or call us at 800-363-8012

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