I have a misconduct record. Am I eligible to become certified?

As part of the application process, exam candidates must complete the PTCB Misconduct Disclosure Checklist Form.

PTCB cannot make eligibility determinations for individuals with previous misconduct-related infractions without first receiving official documentation. Eligibility determinations must be made as part of the formal review process. PTCB cannot state if you would be eligible based on any first-hand accounts of your case presented solely by you, without official documentation.

Previous misconduct does not automatically disqualify you. PTCB will review each eligibility request on a case-by-case basis and provide a written decision within four weeks.

Official documentation must include all related information issued by a court, government agency, professional association, or credentialing organization that explains the disposition and resolution of the matter.

Please note, PTCB must first receive an application for certification and application fee payment before your eligibility is determined. You may upload your documentation during the online application process or after you have submitted your application by submitting a help request with the completed PTCB Misconduct Disclosure Checklist Form attached.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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