Why can't I schedule my exam appointment with Pearson VUE?

In order to schedule your exam appointment with Pearson VUE, you must first apply for certification through your PTCB Account, have your application approved, and receive authorization to schedule.

If you have not yet submitted your application for certification, you will not be able to schedule an exam appointment.

 

Your application should be instantly approved if you submit your application fee payment by card (a card with a Visa, MasterCard, Discover, or American Express logo) and do not require special testing accommodations or your eligibility to be determined based on any criminal and State Board of Pharmacy registration or licensure actions.

 

Have you submitted an application through your PTCB Account?

To apply for certification, log into your PTCB Account and click the Apply for Certification link, under the Manage My CPhT Certification section on your PTCB account's homepage. You will need to complete the application and submit your application fee payment of $129 in order to be authorized to schedule your exam appointment.

 

Are you sponsored by your school or employer?

If you are sponsored by your educational institution or employer, the time-frame of your sponsorship's approval will depend on your sponsor. Once your sponsor approves your sponsorship, and your application is approved by PTCB, you will receive an email authorization to schedule your exam appointment.

 

Do you require special testing accommodations?

If you require special accommodations, it may take 2 to 4 weeks from the date your Special Accommodations Request is submitted for your request to be processed. Once your request is approved and processed, you will receive an email confirming your approved accommodations and another email indicating your authorization to schedule your exam appointment.

 

Do you require your eligibility to be determined?

If you require your eligibility to be determined, based on any criminal and State Board of Pharmacy registration or licensure actions, it may take 2 to 4 weeks from the date your documentation is submitted for your eligibility to be determined and application processed. If it is determined that you are eligible, you will receive an email authorization to schedule your exam appointment. If it is determined you are not eligible, you will be mailed a letter with details concerning your ineligibility.

 

Scheduling

Once your application is approved, you will receive an authorization to schedule email. You may schedule your exam appointment through Pearson VUE by creating a Pearson VUE account using your PTCB Account ID Number found on your PTCB Account homepage, under the Profile Summary section. You may also call Pearson VUE Monday through Friday, 8am to 8pm ET at 866-902-0593 to schedule your exam appointment.

Have more questions? Submit a request or call us at 800-363-8012

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