Sponsors have the ability to withdraw a candidate’s sponsorship at any time using the sponsorship portal until the candidate has scheduled an exam appointment. Once the candidate has scheduled their exam, a sponsor must ask the candidate to cancel their scheduled exam appointment. Once the appointment is cancelled, the sponsor can return to the portal and withdraw the candidate.
Please note: Sponsors may not withdraw a candidate within 24 hours of their scheduled exam. More information about how to withdraw a candidate can be found in the Sponsor User Guide which can be found on the View Sponsor Guide link within your sponsorship portal.