Can I withdraw a student/employee’s sponsorship?

Account managers have the ability to withdraw a candidate’s voucher or pre-approval as long as there is not an exam date scheduled. To withdraw the voucher or pre-approval, log in to the portal. Under Manage Certification Sponsorship select the box next to the candidate and click the withdraw button. If there is an exam date scheduled for the candidate and you wish to withdraw, please submit a Help Center Request and we will assist.

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