I renewed my certification, but I have not received a paper certificate.

You may access your certificate by logging into your account and clicking on Print Certificate under Certification Management. Certificates available within your account are free of charge, are official certificates, and should be considered as such for proof of certification purposes

Fine paper certificates are not included in the application for recertification fee. The cost for a fine paper certificate with wallet-sized card is $25. Beginning June 1, 2017, the cost will decrease to $15.

If you elect to order a fine paper certificate with wallet-sized card, please log in to your PTCB Account, and click on Certificates on the top menu. Then click Search under Product Search, followed by Certificate Reprint and follow the ordering process. Certificates typically arrive within 4 to 6 weeks. Before placing an order, please be sure to verify your renewal is complete and your certification expiration date has been updated.

Please note, wallet-sized cards are not available as a separate purchase, and must be purchased with a full-sized certificate.

 

Have more questions? Submit a request or call us at 800-363-8012

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