2023-24 Job Task Analysis FAQs

PTCB is conducting a job analysis study to understand the important work that pharmacy technicians are currently doing to ensure medication safety and provide the best patient care. A key part of this study is a nationwide survey of pharmacy technicians.

The survey is part of an ACPE-accredited CE course called “From Past to Present: How a Job Analysis Shapes the Future of Pharmacy Technicians,” hosted by CEimpact. When you complete the course, including the survey, you will earn one hour of CE, and it is totally free!

Why is the survey within a CE course?

The survey alone cannot be accredited for continuing education (CE) by ACPE. In the past, PTCB awarded CE credit for participating in job analysis surveys, but that credit could only be used toward recertification with PTCB. To increase the benefits of participating in this year’s survey, PTCB has partnered with CEImpact to provide a FREE one-hour ACPE-accredited course called “From Past to Present: How a Job Analysis Shapes the Future of Pharmacy Technicians”. By completing this course and the survey, you will earn one hour of CE that can be used for PTCB recertification and will show up in your CPE Monitor transcript to be used to satisfy other CE requirements you may have, such as from your state board of pharmacy.

How long do I have to complete the survey?

The survey will be available between 12/14/23 and 1/14/24, but is subject to change. 

Can I just complete the survey and skip the course?

Yes, but you will not receive any CE credit for your participation in the survey. If that is still what you want to do, please reach out to us by submitting a help request.

How do I make sure I receive credit for completing this continuing education (CE)?

These instructions also appear when you’ve completed the Job Analysis survey:

  1. Visit learn.ceimpact.com/login. Log in to your account or if you are new to CEimpact, follow the system prompts to create a new account.
  2. Once you have logged into your account, enter the code (given at the end of the survey) in the box on the left-hand side of your screen. Click Submit.

    *Note: Codes are case sensitive.
  3. You are now enrolled in the course. Click on My Courses and locate “From Past to Present: How a Job Analysis Shapes the Future of Pharmacy Technicians.”
  4. Read the instructions and then click on the Exam tab to complete the short exam and then complete the course evaluation.

Who do I contact if I experience a technical issue?

What is CEimpact?

CEimpact is an ACPE-accredited provider of pharmacy education.

What is HumRRO? 

HumRRO is the vendor hosting the job analysis survey for PTCB.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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