Information on the scoring of the Pharmacy Technician Certification Exam (PTCE) can be found on the Scoring page of our website.
Per the scoring page, "the primary mechanism for candidates to challenge the accuracy of exam content on the PTCE is to comment within the exam itself. Candidates can comment on any item during the exam. PTCB and subject-matter experts review all candidate comments prior to the release of official scores. In extremely rare circumstances the review of candidate comments may result in candidates receiving an official exam result that differs from the preliminary result provided at the end of the exam.
Certification candidates who wish to challenge the accuracy of exam content after the exam is completed (i.e., did not comment within the exam), must submit their challenge according to the Certification Appeals Procedures within 30 days following the administration of the exam."
The Certification Appeals Procedures can be found within the PTCB Candidate Guidebook.