My CE information is not listed in CPE Monitor yet and I need to renew. What will happen?

If you have completed the required CE hours to recertify, you should allow up to 60 days for the ACPE-accredited CE provider to process and report your CE activity to the NABP CPE Monitor. Contact the CE provider if it has been more than 60 days since you submitted the necessary information for CE credit.

Once your application is submitted, PTCB will continue to verify information available in the CPE Monitor for a period of 60 days, matching the period of time ACPE-accredited CE providers have to report CE activity to the NABP CPE Monitor.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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