I was sent an email to claim a badge at my work email address, but I want to claim it under my personal email. What should I do?

You should accept the badge under your work email and then update your primary email address to your personal email within your Credly account.

The badge will still be associated with your account, but you will be able to log into Credly using your personal email address.

Information on adding multiple email addresses to your Credly account.



Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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