I didn't receive a preliminary score report at the end of my exam. What are my options?

Preliminary score reports are available only after the exam session, and cannot be provided outside of your exam appointment. 

Your official score report will be available through your PTCB Account within approximately three weeks of your exam appointment.

Note: Official score reports for Assessment-Based Certificate exams will be available within 3 to 4 months of their initial introduction. 

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