I didn't receive a preliminary score report at the test center. What are my options?

We apologize for any inconvenience. Preliminary score reports are available only at test centers and cannot be provided outside of the test center during your exam appointment. 

Your official score report will be available through your PTCB Account within approximately three weeks of your exam appointment.

Note: Official score reports for Assessment-Based Certificate exams will be available within 3 to 4 months of their initial introduction (Medication History and Technician Product Verification certificates introduced in October 2019). 

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