My recertification application was returned. Can I complete new CEs outside of my CPhT recertification cycle and re-submit?

No, CE hours must be completed within the recertification cycle. Your CPhT recertification cycle starts the day your previous recertification application was approved (approximately 2 years ago) and ends on your certification expiration date. Any CE hours completed outside of the cycle cannot apply toward your recertification.

If your application was returned and you did not complete all required CE hours within your last recertification cycle, then you have not met recertification requirements. New CEs completed after the return of your recertification application do not apply toward recertification.

You are eligible to apply for reinstatement within one year of your certification expiration date. 

Next steps:

  • Do NOT re-submit your recertification application with documentation of new CE hours completed after your certification expiration date – your application will be returned again for non-compliance. 
  • You are eligible to apply for reinstatement within one year of your certification expiration date. If you are within 30 days of the return of your recertification application and cannot provide documentation showing completion of all required CE hours within your recertification cycle, you may request to reinstate through your PTCB Account, and then submit your application for reinstatement.

Requesting to Reinstate:

To apply for reinstatement, log into your PTCB Account and click the link in the blue alert box at the top of your account homepage:

Review the information PTCB has verified via CPE Monitor, if any. Click the Request to Reinstate button to continue:

Once your request is submitted, a confirmation message will show. Please allow 5-10 minutes for your account to be updated to show the reinstatement application link. We recommend logging out of your account, waiting a few minutes, and then logging back in.

After your account has been updated, the link to apply for reinstatement will show on your account homepage under Manage My CPhT Certification:

The reinstatement application link will remain active on your account homepage until your reinstatement eligibility ends, one year following your last certification expiration.

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