Coronavirus (COVID-19) and the PTCB Community

PTCB recognizes the potential effect the coronavirus (COVID-19) pandemic may have on our community, especially given the vital role pharmacy technicians play in maintaining the health of our communities. 

Please visit ptcb.org/covid19 for up-to-date information on PTCB’s response to coronavirus (COVID-19).

Appointment cancellations and test center closures:

Pearson VUE-owned test centers, including Pearson Professional Centers (PPCs) will be closed between March 17 and April 15, 2020. 

If you have an appointment scheduled between March 17 and April 15, 2020 at a Pearson VUE-owned test center, Pearson VUE should have contacted you during the week of March 16 to confirm your appointment has been canceled. 

If your 90-day Authorization to Schedule (ATS) ends after test centers reopen, you may use the same ATS to reschedule after the test centers reopen. If your ATS expires during the COVID-19 closures, PTCB will work with you to extend your ATS after the testing centers reopen. Eligibility will not be extended until we know when Pearson VUE test centers are opening again. We are aware there may be capacity issues when they do reopen and will work through these issues.

If your 90-day authorization period to schedule and take a PTCB exam ends on or before April 30, 2020, and you wish to obtain a full refund of your application fees, please submit a Help Request.

We anticipate exam appointments to become available at Pearson VUE-owned test centers again after April 15, but the date may be extended further depending on further developments.

Check the Pearson VUE Coronavirus Update Page regularly for the most current information on test delivery, scheduling, and for any changes or additions to policies.

Individuals with “Authorization to Schedule” periods ending April 30, 2020 or sooner:

If your 90-day authorization period to schedule and take a PTCB exam ends on or before April 30, 2020, and you wish to obtain a full refund of your application fees, please submit a Help Request.

Individuals with March 31, 2020, April 30, 2020, and May 31, 2020 certification expiration dates:

If you are a CPhT or CSPT with a March 31, 2020, April 30, 2020, or May 31, 2020 certification expiration date, we have extended your expiration date 60 days to allow you extra time to complete your CEs and submit your renewal application.

  • If your original certification expiration date was March 31, 2020, your updated application deadline is May 1, 2020 and your updated certification expiration date is May 31, 2020.
  • If your original certification expiration date was April 30, 2020, your updated application deadline is June 1, 2020 and your updated certification expiration date is June 30, 2020.
  • If your original certification expiration date was May 31, 2020, your updated application deadline is July 1, 2020 and your updated certification expiration date is July 31, 2020.
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