I’m scheduled to take an exam at a test center, but I want to change it to an online proctored exam. What are my options?

To switch an exam appointment from an in-person exam to an online proctored exam:

  1. Cancel your existing test center appointment through the "My Scheduled Exam Appointment" link located under your scheduled exam’s “Manage My” tile on your PTCB Account homepage.
  2. After the test center exam appointment is canceled, return to the scheduling portal homepage (by staying in the Pearson VUE scheduling portal after canceling or using the scheduling link in your PTCB Account).
  3. Click the exam link under Pre-approved Exams, then click Schedule: Screen_Shot_2020-05-01_at_10.39.03_AM.png
  4. When rescheduling to an online proctored exam, select "At a home or office" when prompted How do you want to take your exam?
    Screen_Shot_2020-05-11_at_1.01.10_PM.png
  5. Complete the rescheduling process.
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