What are the requirements for proof of CE completion?

PTCB may audit the continuing education (CE) submitted by a CPhT at any time. PTCB typically requires that you provide continuing education (CE) proof of completion in these scenarios:

  • When applying for renewal with CE activities earned from non-ACPE-accredited providers.
  • If your renewal application has been returned because PTCB could not verify completion of all CE requirements.

Please note: When reviewing your CPE Monitor transcript and make sure the CPE Activity Date Range matches the recertification cycle dates of your PTCB certification. If you are unsure of your recertification cycle dates, please submit a help request

Example document 

If your completed CE hours are not reporting to your CPE Monitor transcript, your CE provider may have an option for you to either download a transcript, exam history, or certificates of completion. For faster processing, please only provide certificates of completion for the CEs that have not been reported to your CPE Monitor transcript. 

NOTE: ACPE-accredited education providers have up to 60 days to report your CEs to CPE Monitor if you provided your e-Profile ID and the month and date (MMDD) of your date of birth at the time you registered for the course. If your CEs do not appear in CPE Monitor, please contact your education provider.

Acceptable documentation includes the following:

To expedite the review of your application and to ensure all files are accounted for, please combine multiple PDF files into a single document rather than individual files.

CE Certificates of Completion and Statements of Credit


Transcripts with information for multiple CE activities may be submitted if they include:

  • Your name
  • Program titles
  • Provider name
  • Completion dates
  • # of hours awarded for each program 
  • ACPE Universal Activity Number (UAN) for each program, if applicable.


Example document 

Individual Certificates or Statements

If you submit individual certificates or statements as your CE completion documentation, you must ensure the documentation meets these requirements:

  • Your name
  • Program title
  • Provider name
  • Completion date
  • # of hours awarded 
  • ACPE Universal Activity Number (UAN), if applicable.
    CEactivity.pngExample document 
University and College Transcripts
  • Your name
  • University/college name
  • Course name
  • Academic credit hours

CE_CollegeUni_Transcript.pngExample document

Note: The certificates of completion must be on the provider’s letterhead. PTCB does not accept Microsoft Excel spreadsheets or Word documents, handwritten CEs, or any documentation not submitted on official letterhead.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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