For Educators/Employers: What are vouchers and how do I create a voucher? 

A PTCB-provided voucher consists of a unique number generated  by an employer or educator, then provided to a technician in order for the organization to pay for that technician’s credential exam fees, renewal fees, or even the PTCB Practice Tools. 

Choose a topic below to learn more:

How to Create Vouchers

Key Features of Vouchers

How to Export


1. Open and click "Login"

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2. Type PTCB Username Here

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3. Type PTCB Password Here

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4. Click Login

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5. Scroll down to "Manage Direct Billing" and Select from the Drop Down Menu

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6. Click on the PTCB Product you would like to manage

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7. Click "Add vouchers" to create vouchers

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8. Scroll down and click "Add Vouchers"

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9. In the pop-up, type the number of vouchers you would like to create

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10. Click "Add"

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11. Scroll down to the Voucher Chart to view your created vouchers [This is a tool for you to track your vouchers]

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12. Scroll to the "Designated For" Column and Click on an "Unassigned" link

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13. In the pop-up box, type the name of your candidate

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14. Click "Save"

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15. Scroll down to the Voucher Chart

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16. Provide your candidate with the voucher number assigned to them

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17. Scroll up and click "Educator Dashboard" to return to the homepage

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18. Click Here to Logout

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19. Click "Logout"

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20. That's it. You're done.

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** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

Next step

How to Create Vouchers 

  1. Begin by logging into your PTCB account, scroll to “Manage Direct Billing.” 
  2. Click to open the drop down menu, and select which PTCB Product you would like to manage (i.e., PTCE, CSPT, Assessment-Based Certificates, or a PTCB Practice Tool).
    • Note: Vouchers are only valid for the product they are created for.
  3. Click Add Vouchers.
  4. Scroll down and select Add Vouchers and then type the quantity of vouchers you would like to create (i.e., type “5” if you want to create five new vouchers).
  5. To view created vouchers, scroll down to the voucher chart and then scroll to the column “Designated For.”

Please Note: Unassigned vouchers will remain on this page until a candidate redeems them. Once a voucher is redeemed it is considered assigned. Information about assigned vouchers is available on the Manage Voucher page.

Key features of vouchers:

  • An account manager can create any number of vouchers at no charge and distribute them to eligible candidates.
  • The candidate enters their voucher number within the application. 
  • PTCB invoices on a monthly basis. 
  • After the candidate completes their credential exam or practice exam, the organization will be provided an invoice the month following the exam date. 
  • A 10% discount is applied to the standard $39 PTCE Practice Bank price as an educator or employer enrolled in direct billing.
  • A $10 discount is applied to the standard $29 Pre-PTCE exam price as an educator or employer enrolled in direct billing.

Export Voucher Information

You may export information tables to a CSV file in order to create flexible reporting. Look for Export to .csv at the bottom of the page and specify the location to save the file.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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