Why has my Technician Product Verification application been held?

If you selected the “completion of a state-board-approved validation program” for your Technician Product Verification eligibility pathway, your application will be held until all documentation is reviewed and approved. If you have uploaded your document(s) with your application, please allow 2-3 weeks for processing

Examples of acceptable documentation include but are not limited to the following:

  • Letter from your employer showing you completed a state-board approved technician product verification training program/assessment.
  • Documentation from your state board of pharmacy showing your employer has been granted permission to perform technician product verification duties (e.g., letter, consent order, waiver, etc.).

If you have any questions regarding your state’s board-of-pharmacy-approved validation programs, please contact your state board of pharmacy directly for clarification. State board of pharmacy contact information can be found on the NABP website.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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