Important Updates
- Eligibility of High School Students Within 60 Days of Graduation
- Hurricane Harvey and Its Impact on PTCB CPhTs
- PTCB Will No Longer Accept ‘In-Service’ Hours for CE Credit Starting January 2018
- PTCB Account Upgrades
- New Official PTCB Practice Tools
- New Official Certificate Design (2017)
General Questions
- How do I appeal a decision made by PTCB or issue a complaint?
- Why should I become certified?
- How do I become certified?
- How can I obtain a state license?
- I forgot my password or username.
- I need to update my contact information. How can I do that?
Taking the Exam & Becoming Certified
- I have not yet graduated from high school. May I take the exam?
- I'm looking for study materials.
- What are this year's exam dates?
- Where can I take the PTCE?
- Do I need to complete a training program before taking the exam?
- What is the cost of the exam?
Renewing your certification
- How do I recertify?
- When can I apply for recertification?
- What do I need to know about continuing education (CE)?
- I logged into my account, but there is no record of my certification.
- What CE programs does PTCB recommend?
- What is the cost to renew my certification?
I'm sponsored by my school or employer
I'm sponsoring my students or employees
- I want to help my employees prepare for the PTCE. Where can I find study materials, and how do I know which ones are really beneficial and relevant to the current exam?
- What is the applying and scheduling process for a sponsored candidate?
- Why can't my students/employees schedule their exam? Why doesn't Pearson VUE have a record for them?
- How do I add someone else to manage the account?
- My students/employees aren’t able to apply. (Self Identify Sponsor)
- My candidate’s student/employee ID is not being recognized (Pre-approval Sponsor)