During an exam administration, if a candidate experiences any problems or has questions or concerns, they are encouraged to notify the test administrator or proctor during the exam session. Pearson reports all incidents to PTCB in which a candidate acts in a disruptive or threatening manner, or engages in any behavior which may constitute a violation of exam testing rules and/or PTCB policy. PTCB reviews these incidents and may take appropriate action, including but not limited to termination of the exam, invalidation of exam score, and/or disqualification from future exam attempts.
Test Center
Candidates should review Pearson Test Center Rules prior to their exam appointments. The complete test rules agreement can be found here.
Online Proctored
Because of its remote nature, testing online with a remote proctor requires that candidates agree to additional policies that help protect exam integrity. These include (but are not limited to) consenting to recording and monitoring throughout the exam, along with the use of artificial intelligence (AI) and other advanced technology techniques. Candidates must accept these policies during the registration process prior to scheduling an exam. Learn more.