Important Updates
General Questions
- As a CE program provider, will PTCB pre-approve my CE program?
- I need to update my contact information. How can I do that?
- Why should I become certified?
- How do I become certified?
- How can I obtain a state license?
- How can my employer verify my certification status?
Taking the Exam & Becoming Certified
- I'm looking for study materials.
- What are this year's exam dates?
- Where can I take the PTCE?
- Do I need to complete a training program before taking the exam?
- What is the cost of the exam?
- Why is my application still pending?
Renewing your certification
- I renewed my certification, but I have not received a paper certificate.
- Can I carry over CE hours to use toward my next recertification?
- I logged into my account, but there is no record of my certification.
- What is the cost to renew my certification?
- How do I recertify?
- What do I need to know about continuing education (CE)?
I'm sponsored by my school or employer
I'm sponsoring my students or employees
- As a participant of the Advocate Program, am I entitled to know what the actual score is for our students or employees?
- What is the applying and scheduling process for a sponsored candidate?
- Why can't my students/employees schedule their exam? Why doesn't Pearson VUE have a record for them?
- How do I add someone else to manage the account?
- My students/employees aren’t able to apply. (Self Identify Sponsor)
- My candidate’s student/employee ID is not being recognized (Pre-approval Sponsor)