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  1. PTCB (Pharmacy Technician Certification Board)
  2. PTCB Accounts

PTCB Accounts

Logging In

  • I forgot my password or username.
  • I logged into my account, but there is no record of my certification.

Updating Account Information

  • My name needs to be updated. How can I do that?
  • I need to update my contact information. How can I do that?
  • How can I unsubscribe from PTCB emails?

NABP e-Profile ID

  • How do I know if PTCB has my NABP e-Profile ID?
  • My PTCB Account is missing my NABP e-Profile ID or lists an incorrect NABP e-Profile ID. How can it be updated?
  • I received an 'Invalid e-Profile ID' error when adding my NABP e-Profile ID to my PTCB Account. What should I do?
  • I can't remember my NABP e-Profile ID. Where can I find it?

Digital Badging

  • How will I know if I’ve earned a badge?
  • How does my credential get displayed as a badge?
  • Where and how can I share my badge through Credly?
  • Is there a fee to use badges through Credly?
  • I was sent an email to claim a badge at my work email address, but I want to claim it under my personal email. What should I do?
  • What if I don’t want my badge to be public?
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Troubleshooting

  • I can’t locate my program on the PTCB-Recognized Education/Training Program Requirement page. What are my options?

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