How do I know if PTCB has my NABP e-Profile ID?

You can verify if PTCB has your e-Profile ID on file by logging into your PTCB Account and looking to the right of your name. If the e-Profile ID is incorrect, click the pencil icon to edit it.


If you need to add your e-Profile ID to your PTCB Account, click "Add NABP e-Profile ID".


If you receive an error message when trying to add your e-Profile ID, review the I received an 'Invalid eProfile ID' error when adding my NABP e-Profile ID to my PTCB Account. What should I do? article.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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