Candidate Agreement

All candidates must agree to the Candidate Agreement prior to the start of any PTCB Certification exam. The candidate agreement is as follows:

1. I have read, understand, and accept the PTCB policies and requirements, as amended and revised.
2. In order to qualify for PTCB credentials, I must fulfill the requirements of all relevant certification (e.g., CPhT, CSPT®) or assessment-based certificate program policies and related directions of PTCB.
3. I will conduct my pharmacy technician activities consistent with the current PTCB Code of Conduct, PTCB Conduct Case Procedures, and other applicable PTCB policies, as they may be amended and revised.
4. I will report to PTCB any information pertaining to any charge, complaint, conviction, or other ethics-related matter concerning me, within sixty (60) days of receiving notification of the matter.
5. Any failure on my part to provide timely, accurate, and complete information to PTCB concerning my Application may result in sanctions or corrective actions by PTCB, including the rejection of my Application or invalidation of my exam results.
6. All materials submitted to PTCB, including my Application, become the property of PTCB upon receipt, and these materials will not be returned to me.
7. PTCB has the right to contact any person or organization concerning the information in my Application. I authorize the release of any information requested by PTCB with respect to the review of my Application. PTCB has the right to notify appropriate organizations if my Application contains false or inaccurate information.
8. I am pursuing PTCB credentials (i.e., certifications or certificates) and seek to take PTCB examinations for the sole purpose of benefiting my pharmacy career, and I will not use the PTCB credential I earn in such a manner as to bring PTCB into disrepute.
9. I will not attempt to copy or reproduce PTCB examinations in part or whole by any means whatsoever, including memorization.
10. I acknowledge that I will not contribute to any training activities designed to prepare individuals to sit for the PTCE® for the period of three (3) years after taking the PTCE.
11. I understand that I am prohibited from contributing to or profiting from the preparation, presentation, sponsorship, or ownership of any program, training, or publication primarily intended and/or marketed to increase others’ performance on the CSPT Exam or CPTEd™ Exams (e.g., sharing or replicating exam questions, providing exam strategies) for a period of three (3) years after taking these Exams.
12. I understand that any irregularity occurring during my examination, including but not limited to giving or obtaining unauthorized information or aid, statistically questionable results, or suspicious behavior as evidenced by observation or subsequent analysis, may result in the termination of my participation, invalidation of the results of my examination, or other appropriate action.
13. I expressly acknowledge that any sharing, discussion, or disclosure of the contents of PTCB examinations with any other person whether orally, in writing, or by any other means is strictly prohibited and that any violation of this prohibition may result in the immediate invalidation of my examination results and/or other appropriate action.
14. I understand that during my examination, I may NOT communicate with other candidates, refer to any materials other than those provided to me, assist or obtain assistance from any person, or take any action that generally constitutes cheating. Failure to comply with these requirements may result in the invalidation of my examination results as well as other appropriate action.
15. I agree that in the event my exam responses are lost, any claim I may have will not exceed the amount of the fee for the examination.
16. A PTCB certification or certificate does not represent licensure, registration, or other authorization to work as a pharmacy technician or to engage in any other occupational activities for a fee or otherwise.
17. A PTCB certification or certificate is awarded to me personally, and my certificate may not be transferred or assigned to any other individual, organization, or entity.
18. Data related to my participation in PTCB credential programs may be used by PTCB for research and statistical purposes.
19. In the event that my PTCB certification is subject to any disciplinary or corrective action, including suspension or revocation, I will comply with all decisions and requirements of PTCB, including decisions and orders authorized by the Conduct Case Procedures. If my certification is suspended or revoked, I will immediately stop all use of PTCB certification marks, credentials, or any other designation indicating an affiliation with PTCB.
20. In the event that my PTCB certification is revoked or I become uncertified for any reason, I will destroy any physical certificates and wallet cards.
21. I will indemnify and hold harmless PTCB and its Directors, Officers, agents, employees, representatives, and successors against, and release them from any and all third-party claims, suits, complaints, losses, or liability (claims), including attorney fees, arising out of, or related to my PTCB certificate; my use and/or display of PTCB credentials or designations, or other references to PTCB; my pharmacy technician activities and services; or, my other work-related activities.

Candidate Agreement v3.1 - June 2025