For Educators/Employers: How do I designate a voucher?

Designating vouchers for candidates through your PTCB Account:

1. Log into your PTCB Account
   • Scroll to “Manage Direct Billing.”
2. Select a PTCB Product
   • Click the drop-down menu and select which PTCB Product you would like to manage (i.e.,  PTCE, CSPT, Assessment-Based Certificates, or the PTCB Practice Exam).
3. Manage Certification Vouchers
   • Click Manage Certification Vouchers.
4. Access the Voucher Chart
   • Scroll down to the voucher chart at the bottom of the page.
     Note: This chart is a tool for you to track your vouchers.
5. Assign a Voucher
   • In the column titled "Designated for", select an Unassigned link.
   • In the pop-up box, type the candidate’s name and then click Save. Note:This will NOT notify your candidate; you must provide them with the voucher number.
6. Provide Voucher Number to Candidate
   • Each assigned voucher will have a unique voucher number. Distribute this voucher number to your candidate and inform them which exam the voucher was created for. 
7. Track Voucher Status
   • All remaining columns in the voucher chart (ie: application date, exam date, etc.) will update after the candidate has redeemed their unique voucher.

Important: Unused vouchers expire 12 months after creation and are only good for one application of the PTCB product they were created for. As a reminder, your organization will only be charged for vouchers that are redeemed and used by your candidate(s) for the exam

18 STEPS

1. Open PTCB.org and Click "Login"

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/1891414/How-to-Designate-a-Voucher

2. Type PTCB Username Here

3. Type PTCB Password Here

4. Click "Login"

5. Scroll down to "Manage Direct Billing" and Click to open the drop down menu

6. Select which PTCB Product you would like manage [i.e. PTCE, CSPT, Practice Exam, etc.]

7. Click "Manage Certification Vouchers"

8. Scroll down to the voucher chart at the bottom of the page [This is a tool for you to track your vouchers]

9. Scroll to the "Designated For" column

10. Click on an "Unassigned" link

11. In the pop-up box, type the name of your candidate

12. Click "Save"

13. Scroll down to the Voucher Chart.

14. Provide your candidate with the voucher number assigned to them.

15. NOTE: The remaining fields will update AFTER your candidate redeems the voucher.

16. Scroll up and click "Educator Dashboard" to return to the homepage

17. Click here to logout

18. Click "Logout"