What does this verification status mean?

The Verification Page can be used to verify the PTCB Credential status of a pharmacy technician. Below are the credential statuses and their definitions.

Note: Disciplinary records are not included in verification results or reports. If you have specific questions related to a certificant’s disciplinary case history, please submit a Help Request.

Status Definition
Active Currently active.
Advanced

Active CPhT who has earned the Advanced Certified Pharmacy Technician Certification (CPhT-Adv).

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Expired

Not currently active, but eligible for reinstatement. 

Common reasons:

  • Applied for recertification, but failed to meet recertification requirements.
  • Failed to apply for recertification by the certification expiration date, but is currently within one year of the certification expiration date, and thus eligible to apply for reinstatement.
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Uncertified

Not active and must reapply. 

Common reasons:

  • Applied for reinstatement, but failed to meet reinstatement requirements.
  • Failed to apply for reinstatement within one year of the certification expiration, and thus ineligible to apply for reinstatement.

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Surrendered Not active. Credential has been surrendered in accordance with the PTCB Voluntary Surrender Policy.

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Suspended

Not active. Credential is suspended. 

Common reasons:

  • Failed to comply with an application audit, including verification of employment or education history.
  • Application fee payment failed or was incomplete.
  • Disciplinary action was taken against the technician for violating PTCB’s Code of Conduct, resulting in the suspension of the credential.

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Revoked

Not active. Credential has been revoked in accordance with the PTCB Conduct Case Procedures.

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Emeritus

Inactive, retired and/or no longer a practicing pharmacy technician.

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Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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