How do I submit a conduct complaint?

Individuals, groups, or organizations who want to submit a conduct complaint against a PTCB credential holder or candidate must complete the Conduct Charge Statement, and send the completed form to contact@ptcb.org or fax (202) 888-1699 to ATTN: PTCB Credentialing Operations, Conduct Charge Statement.

Need more help?

If you need additional assistance after reviewing the information above, please submit a help request or contact us by phone at 800-363-8012. Our Customer Service team is available Monday through Friday, 9am to 9pm ET and Saturdays, 11:30am to 4pm ET.

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